As a customer of BLUEDIAMOND TRADING LIMITED you should pay attention to the general terms and conditions of sale and purchase always will apply unless otherwise expressly agreed in writing with BLUEDIAMOND TRADING LIMITED.
CONTRACT / PURCHASE SUPPLY PROCESS
- You send us your Proposal or RFQ to our sales team at: sales@bluediamondtradingltd.com
- We review your request of specification such as; product, price, quality, quantity, destination port and many more.
- If all looks good we set up communication via WhatsApp for further clarifications.
- If all goes well we send a Due payment invoice or an interim invoice to break down the value of a large project into multiple payments.
Payment Terms (Depends on order quantity)
All payments must be paid following instructions on the Payment Instructions. We do accept T/T (Telegraphic Bank Transfers)
70% advance payment by bank transfer (T/T) against proforma invoice to cover the below cost ;
– Packing,
– Local transportation
– Paying of freight charges
– Insurance
30% balance payment by bank transfer (T/T) against shipping/tracking details and presentation of all documents;
– Certificate of conformity (CE)
– Bill of lading / Air waybill,
– Commercial invoice
– SGS or Bureau Veritas test analysis report
– Certificate of origin
Payment Policy Update
As of 1st January 2018, we no longer accept L/C payments for new orders. Existing contracts having L/C (Letter of Credit) as payment method, shall be honored till expiration with no renewal clause.
DO YOU PROVIDE PAYMENT RECEIPTS?
Yes, each payment has an ID and record in our database. We provide payment receipts and keep records for each payment.
HOW IS MY PAYMENT GUARANTEED?
We guarantee every payment sent to us directly, this guarantee is sealed with a payment record and receipt.
HOW LONG DOES IT TAKE TO CONFIRM PAYMENT? This depends on the payment type. Bank transfers take an average of 2-3 business days.
WHAT IS OUR ORDERING PROCEDURE FOR BULK ORDERS?
1. Buyer requests a quote from us.
2. An official price quote is sent to the buyer.
3. Buyer accepts quote and trade terms, sends a purchase order (PO).
4. We will accept the purchase order send a contract / Proforma Invoice and payment instructions (PI) to the buyer
5. Buyer makes payment as instructed.
6. We confirm payment and issue a payment receipt.
7. Packaging starts
8. Goods are inspected and shipped.
9. Buyer receives shipping documents.
10. Buyer receives goods and sends a confirmation to us.
WHAT ARE THE BENEFITS OF PLACING HUGE ORDER?
We do offer discounts and bonuses to customers with huge orders. Our sales team will notify you, if you qualify for such bonuses / discounts.
- We receive payment and initiate your Product(s) supply project. If we have stock then we move to next step .
- Carrier delivery or Shipment (heavy-duty motor vehicles, maritime container) in compliance with Incoterms 2010 (FCA, DAP, CIF,CFR FOB, DDP).
FOB or Free Carrier BLUEDIAMOND TRADING LIMITED” means that the delivery occurs when BLUEDIAMOND TRADING LIMITED passes the Goods to a carrier or another party selected by the customer, at own place or any other destination. The customer is recommended to clearly define the delivery port as the customer assumes the risk and responsibility at that very point.
DAP (Delivered at Place or Delivery At Destination Port)
“Delivered at Place” means that the delivery occurs when BLUEDIAMOND TRADING LIMITED hands the Goods over to the customer on ready-for-upload the vehicle at the agreed destination. BLUEDIAMOND TRADING LIMITED assumes all risks related to delivering the goods to the agreed destination.
CIF (Cost Insurance and Freight)
“Cost Insurance and Freight” means that BLUEDIAMOND TRADING LIMITED delivers Goods to the vessel or places the goods delivered that way at the customer’s disposal. The risk of loss or damage is transferred once the goods have been loaded on board. BLUEDIAMOND TRADING LIMITED has to conclude an agreement and cover all expenses and freight costs necessary for delivering the Goods to the agreed destination or port. BLUEDIAMOND TRADING LIMITED also has to conclude an insurance agreement covering the risk of losing or damaging the goods during shipment.
CFR (Cost and Freight)
“Cost and Freight” means that BLUEDIAMOND TRADING LIMITED delivers Goods to the vessel or places the Lumber delivered that way at the customer’s disposal. The risk of loss or damage is transferred once the Goods have been loaded on board. BLUEDIAMOND TRADING LIMITED has to conclude an agreement and cover all expenses and freight costs necessary for delivering the Goods to the agreed destination.
REFUND POLICY
We do have a strong 100% refundable insurance policy with our company were by client or buyers funds are been refunded back into their account if the goods supply do not meet up with their standards or if we do not supply their order required as a result of dispute or conflicts that may result from the contract. We shall refund their payment back or supply them with new quality products that meets up their standard if they prefer such. However, the seller(BLUEDIAMOND TRADING LIMITED) will and has the right to refund the funds in to the buyers account and the charges of such transaction will be covered by the seller and in case of changes in account by the buyer, the buyer has the right to notify the seller prior 2 days in advance before the payment of refunds or else, the seller will not be responsible for the loses that may arise from such transaction. These our refundable policy has build up trust with our client and buyers in what ever transaction we do carry out with our buyer as buyer do has the right to reclaim for funds or request a new order equivalent to the amount of payment that has already been made.
BLUEDIAMOND TRADING LIMITED buys products in 48 countries around the world and we sell products in 97 countries making our business truly global. Trading in so many countries and cultures requires thorough knowledge about different cultures and customers. At the end however – trading is always a matter of trust.